🔐 Privacy Policy — Queryed.com

Effective Date: July 16, 2025

Queryed.com is operated by Kmtec Ltd, a company registered in the United Kingdom. This Privacy Policy explains how we collect, use, and protect your information.

1. Who We Are

Kmtec Ltd
Company No: 10417331
Registered in England and Wales
Email: contact@queryed.com

2. Information We Collect

When you sign up and use our chatbot, you may voluntarily provide personal details, including:

• Full Name
• Date of Birth
• Profession
• Qualification
• Date when you first joined

Additionally, when interacting with the chatbot, we may collect:

• Messages you type or share in the chatbot
• Interaction data (e.g., clicks, navigation, usage history)
• Technical information (browser, device type, anonymized IP address)

3. Use of Data

• Personalize your chatbot experience and responses
• Provide relevant support and guidance
• Improve our services and training programs
• Maintain security and prevent misuse

4. Hotjar Tracking

We use third-party analytics tools like Hotjar to understand how users interact with the chatbot. This may include:

• Session recordings (your conversation flow may be recorded)
• Heatmaps and usage analytics
• Technical session details (device type, browser, etc.)

You may opt out of Hotjar tracking at any time by mailing us at contact@queryed.com

5. Payment Processing

We use Stripe for all payments. Stripe processes your payment details; we do not store credit card numbers or sensitive payment information.
Stripe’s privacy policy is available at: https://stripe.com/privacy

6. Data Sharing & Protection

We do not sell or rent your personal data. Limited sharing may occur with hosting and analytics providers or legal authorities if required. Technical and organizational measures are in place to protect your data, though no online system is completely secure.

7. Your Rights

As a UK-based user, you may:

• Request access to your data
• Request correction or deletion
• Object to certain processing

To make a request, email: contact@queryed.com

8. Cookies

We use cookies to improve user experience and track performance. You can manage cookies in your browser settings.

9. Usage Disclaimer

Do not use this tool to provide personal, medical, or other sensitive information; it is intended for educational purposes only, and any advice should not be followed without consultation from recognized professionals.

10. Children’s Privacy

Queryed.com is not intended for users under 13. We do not knowingly collect data from children. Do not use this tool to provide personal, medical, or other sensitive information; it is intended for educational purposes only, and any advice should not be followed without consultation from recognized professionals.

11. Changes to This Policy

We may update this Privacy Policy. Changes will be posted here with an updated effective date.

📬 Contact Information

Kmtec Ltd
United Kingdom
Email: contact@queryed.com
Website: https://www.queryed.com